Video guides

Each version of Google Android may vary slightly, but this guide will show you a generic process for setting up an Exchange 2013 mailbox.

Step 1

Open the email application on your device.

email icon

Step 2

Enter your email address and mailbox password in the text boxes provided and click Next.

username & password

Step 3

Under Account Type select Exchange Active Sync.

Excahnge Active Sync

Step 4

Enter the following details in the text boxes provided:

  • DOMAINUsername: Enter your mailbox username, this will be the same as your email address.
  • Password: Enter your mailbox password. This is the same password you chose when you created your mailbox.
  • Server: Enter

Check the boxes marked Use secure connection and Accept all SSL certificates and click Next.

Some versions of Android may also ask for a domain name at this stage. In miost cases you should leave this blank. If you are unable to connect then enter your domain name into this field.

You may get a prompt to allow the server access to security features, click OK to allow this.

Some versions of Android you must use the domainusername format. For example if your username is you must enter

Step 5

Your phone will now connect to the Exchange server. Check the boxes of any features that you want to include with your Exchange 2013 Mailbox, then press Next.

email icon

Step 6

Provide an Account name and a Display name for your mailbox and click Next.

The account name will allow you to distinguish this account from any other email accounts you have set up on your Phone. The display name will be shown on all outgoing messages.

email icon

Step 7

A screen will appear asking for permissions to be granted. Click Activate to accept these.

email icon

Your Android device is now set up with your Exchange 2013 mailbox.