Setting up an Exchange 2013 mailbox on an iPhone, iPad or iPod touch


Each version of Apple’s iOS may vary slightly, but this guide will show you a generic process for setting up an Exchange 2013 mailbox.

Step 1

Tap the Settings icon, then scroll down and press Mail, Contacts, Calendars.

Mail, Contacts, Calendars

Step 2

Press Add Account.

Add Account

Step 3

Select Microsoft Exchange.

Microsoft Exchange

Step 4

Enter the following details and click Next.

  • Email: If you are setting up an Exchange 2013 mailbox, enter your email address (for example
  • Password: The password you chose when you created the mailbox.
  • Description: This is an optional description to help you identify the mail account in your device.

Email, Password, and Description

Step 5

The device will prompt you to enter some additional information. In the Server box enter

Exchange Server

Step 6

In the Domain, Username, and Password boxes enter the following information:

  • Domain: Enter your domain name. For example, if you are setting up the email address, enter in this field.
  • Username: If you are setting up a Professional mailbox, enter your email address (for example For Exchange mailboxes, enter the username displayed in your control panel.
  • Password: The password you chose when you created the mailbox.

Press the Next button at the top right of the screen.

Domain, Username, and Password

On some versions of the iOS you may need to leave the Domain field blank.

Step 7

Your device will test your connection to your mailbox. When the test is complete, you will be prompted to choose which items you wish to sync with your device.

Click Save at the top right of the screen to store your mailbox settings.